TERMS & CONDITIONS

TERMS & CONDITIONS



Terms Of Service This document consists of the Terms of Service Agreement, herein after referred to as the “Agreement”, and constitutes a legally binding Agreement between you, (“You”) the visitor to our site and/or client receiving our services and Sage Cybernauts.The Plan Order will form the part of the ‘Agreement’ if the person above the age of eighteen (18) Register himself/herself for receiving Sage Cybernauts services for the desired packages and according to the needs of the user’s computer without anyone’s undue pressure and with the full consent of the individual (‘You’) as well as The Plan Order will form the part of the ‘Agreement’ only if the same has been acknowledged by Sage Cybernauts. in writing or by e-mail. You must agree to the Terms and Conditions in order to be eligible to use the Sage Cybernauts Services (defined below), or obtain Services (defined below).

Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and AUP and are incorporated by reference to these Terms and Conditions.

“You” means you individually, any person, including any employer that you are acting on behalf of “Sage Cybernauts ” is the service mark of Sage Cybernauts. All references to “Services” refer to any Sage Cybernauts service plan that you enter into with Sage Cybernauts through a use of the Sage Cybernauts web portal located at www.Sage Cybernauts.com (the “Sage Cybernauts Portal”). These Terms and Conditions govern all plans available through the Sage Cybernauts Portal, and any use of the Sage Cybernauts. In the event of any conflict, these Terms and Conditions control any Plan Order form that you submit requesting Services (“Plan Order”).

“Materials” means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the Sage Cybernauts Portal said materials are the proprietary and copyrighted work of Sage Cybernauts and/or its suppliers. The definition of “Materials” does not include the design or layout of the www.Sage Cybernauts .biz Web site or any other Sage Cybernauts owned, operated, licensed or controlled site. “Software” means a computer program of any kind, whether owned by Sage Cybernauts or a third party, whether delivered via download, CD, other media, or other delivery methods, including client and/or network security software. Elements of the Software are protected by copyright, trade secret, unfair competition, and other laws.

SUBMISSION OF PLAN ORDER & SERVICE PLAN

You may order Services by submitting Plan Orders through the Sage Cybernauts Portal or by calling Sage Cybernauts Once Sage Cybernauts accepts the Plan Order submitted by you, then you will receive an email from Sage Cybernauts Inc. at the email address that you provide or have provided to Sage Cybernauts as part of the Registration Process for the Services. Sage Cybernauts is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Sage Cybernauts will attempt problem diagnosis and a solution over the telephone, through chat, email or other means as it deems most appropriate under the circumstances including remote access. You understand that if remote access is used on your computer there will be no residual software from the remote session; however, there may be a text file placed on your computer that will explain the work that was done on your computer. If such a text file is placed on your computer, you have the option to either save the file for future reference or to delete it from your computer. All undertakings under Service Plans are subject to Sage Cybernauts ’s Limited Warranty, which is set forth below. For more information, please refer to online documentation. Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. You understand that certain Service Plans may have one time fee including, but not limited to ‘Service Fee’ and/or ‘Activation Fee’. When you purchased the Service, you agreed to specific FEE and plan, which may have included a term of one, two or three years (‘Term Plan’). This fee will not be refunded in case of cancellation of the Service Plan unless otherwise stated in the Plan Order.

We accept Visa, MasterCard, Discover, Amex and Diner’s Club credit cards and certain debit cards, as forms of payment. By submitting an order through Sage Cybernauts Portal, you authorize the Company, or its designated payment processor, to charge the account you specify for the subscribed amount. Sage Cybernauts services provided to the customer on a state of the art integrated delivery platform by our TECHNICIANS which allows us to support your computer(s) remotely or through chat, mail and phone, by way of a visit to your house by providing a personalized touch. If for any reason you are not satisfied with the same, we offer a The Sage Cybernauts Privacy Policy which is an integral part of these Terms and Conditions is incorporated here by reference. If you have not yet reviewed the Sage Cybernauts Privacy Policy, then please do so prior to agreeing to these Terms and Conditions. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to Sage Cybernauts over the telephone, electronically or otherwise, is not The Sage Cybernauts Acceptable Use Policy is an integral part of these Terms and Conditions and is incorporated here by reference. If you have not yet reviewed the Sage Cybernauts AUP, then please do so prior to agreeing to these Terms and Conditions. You agree that your use of the Sage Cybernauts Portal, the Services, and/or any Materials will conform to and be governed by the AUP specifically, as well as these Terms and Conditions and the Privacy Policy

GUESTS: LIMITED LICENSE TO USE OF PORTAL

Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. Sage Cybernauts has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been so made. As a Guest, you may use the Sage Cybernauts Portal and Materials (defined below) specifically designated as available to guests on the Sage Cybernauts

Portal for the limited purposes of (a) deciding whether to subscribe to the Services provided by Sage Cybernauts, (b) registering with Sage Cybernauts and submitting Plan Orders only. The foregoing license grant is a non-USER RESPONSIBILITY AND NO CLAIMS AGAINST Sage Cybernauts technicians are highly qualified and certified technician, who have undergone years of practical knowledge and experience. In connection with obtaining Services, you agree that you will cooperate with the Sage Cybernauts Technician(s); we will use commercially reasonable efforts to provide the support to you. Our experience shows that most issues can be corrected as a result of close cooperation between you and the technician.

Please listen carefully to the technician and follow the technician’s instructions. You must confirm the things asked by the technicians, if actions taken against the order of the technicians while providing support to the computer and anything wrong happens to the computer then Sage Cybernauts technicians are not responsible for this kind of faults and you should agree not to claim from Sage Cybernauts for the damage or any kind of malfunctions in favour of your computer.

END USER LICENSE AGREEMENTS (EULA)

In connection with our Service, we may provide to you, the use of certain software which is owned by Sage Cybernauts Inc. or its third party licensors, and suppliers. We as well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or for use with, the Service in accordance with the Service Plan and for no other purpose. The Software may be accompanied by an end user license agreement from Sage Cybernauts or a third party. Your use of the Software is governed by the terms of that license agreement and by this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes an end user license agreement unless you first agree to the terms and conditions of the AVAILABILITY OF SERVICES AND MATERIALS UNDER FORCE MAJEURE CIRCUMSTANCES.

You hereby acknowledge that circumstances outside of Sage Cybernauts ‘s reasonable control (e.g., acts of God, a large scale outbreak of a new computer virus, strikes, riots, wars, other military action, civil disorder, acts of terrorism, fires, floods, vandalism, sabotage, acts of third parties, or the like) may cause significant delays in Sage Cybernauts Inc. .’s ability to schedule a support session. You hereby release Global Business Machine ’s from any and all liability and agree that Sage Cybernauts shall not be liable to you or any third party for any direct or indirect damages whatsoever, resulting from such delays.

Sage Cybernauts or its suppliers may, at any time, without notice or liability, restrict the use of the Service or limit its time of availability in order to perform maintenance activities and to maintain “Services” shall not include the following:

  1. Any item or activity not covered by the terms of a Plan Order;
  2. Service beyond the duration limitations identified in your Plan Order;
  3. Problem diagnosis and support that may not be completed because of a problem with your computer or other equipment, or their configuration that is beyond our control;
  4. Software, including the operating system and software, added to the registered hardware products which are out of scope for the Service Plan;
  5. Problems that may and do result from:
  • External causes such as accident, abuse, misuse, or problems with electrical power;
  • Usage that is not in accordance with product instructions provided by manufacture;
  • Failure to follow the product instructions provided by manufacturer or failure to perform preventive maintenance;
  • Problems caused by using accessories, parts, or components not compatible with the product:
  • Non-Compliance with the Sage Cybernauts engineer instructions for resolving the query.

NOTICE SPECIFIC TO MATERIALS AND SOFTWARE AVAILABLE ON THE SAGE CYBERNAUTS PORTAL, OR THROUGH

For your convenience, Sage Cybernauts may make available Materials or Software (as each term is defined below) for use and/or download, whether as a part of a Service or in a promotion of the Services. Use of any Materials and any Software is governed by the more stringent of (a) the terms of the end user license agreement (“EULA”), if any, which accompanies the specific Materials and Software, or (b) if there is no EULA, these Terms and Conditions. The Materials and Software are made available for download solely for use by you according to (a) the EULA, and (b) the Plan Order. Any reproduction or redistribution of the service not in accordance with the EULA is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. No logo, graphic, sound or image from any Sage Cybernauts Web site may be copied or retransmitted unless expressly permitted by Innovative Strategic Biz Solutions. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE MATERIALS OR SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION, REDISTRIBUTION OR ANY OTHER PURPOSE IS EXPRESSLY PROHIBITED UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE EULA ACCOMPANYING SUCH MATERIAL OR SOFTWARE. END USER LICENSE AGREEMENTS (EULA)- GENERAL

In connection with our Service, we may provide to you a certain software which is owned by Sage Cybernauts or its third party licensors and suppliers. We as well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or for use with, the Service in accordance with the Service Plan and for no other purpose. The Software may be accompanied by an EULA from Sage Cybernauts or a third party. Your use of the Software is governed by the terms of both that license agreement and this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes a EULA unless you first agree to the terms and conditions of the EULA With regard to any Software made available to you by Sage Cybernauts through the Sage Cybernauts Portal for which your acceptance of a separate license agreement is not required (“Sage Cybernauts Software”), you are hereby granted a revocable, non-exclusive, non-transferable license by Sage Cybernauts to use the Sage Cybernauts Software (and any corrections, updates, and upgrades). In accordance with and as required under the Service Plan, you shall not make any copies of the Sage Cybernauts Software.

You agree that the Sage Cybernauts Software is the confidential and proprietary information of Sage Cybernauts or its third party licensors, providers or suppliers, and which you shall not disclose to others or use except as expressly permitted herein. You may not de-compile, reverse engineer, disassemble, attempt to discover any source code or underlying ideas or algorithms of the Sage Cybernauts Software, or otherwise reduce the Sage Cybernauts Software to a human readable form, modify, rent, lease, loan, use for timesharing or service bureau purposes, reproduce, sublicense or distribute copies of the Software, or otherwise transfer the Sage Cybernauts Software to any third party. You may not remove or alter any trademark, trade name, copyright or other proprietary notices, legends, symbols, or labels appearing on or in copies of the Software. You are not granted any title or rights of ownership in the Sage Cybernauts Software. You acknowledge that this license is not a sale of intellectual property and that Sage Cybernauts or its third party licensors, providers or suppliers continue to own all right, title and interest, including but not limited to all copyright, patent, trademark, trade secret, and moral rights, to the Sage Cybernauts Software and related documentation, as well as any corrections, updates and upgrades. The Sage Cybernauts Software may be used in the [region] only, and any export of the Sage Cybernauts Software is strictly prohibited.

As part of the Services, Sage Cybernauts may suggest that you acquire, install and use certain third party software (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether or not Sage Cybernauts directly assists you in the acquisition, installation, and/or use of Third Party Software. Sage Cybernauts has no rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software. Your license to the Sage Cybernauts Software shall remain in full force and effect unless and until terminated by Sage Cybernauts, its third party licensors, providers or suppliers, or until your Service Plan is terminated as provided by your Plan Order and these Terms and Conditions. Upon termination of your Service Plan for any reason, you must cease all use of the Sage Cybernauts Software and immediately delete the Sage Cybernauts Software from your computer. To the extent that we provide technical assistance and support for Third Party Software or equipment, you must ensure that you comply with the terms and conditions under which you licensed such Third Party Software or purchased such equipment. We make no warranty that we are an authorized service provider for Third Party Software or for any equipment; it is your sole responsibility to determine if you require additional rights for us to provide such support and if so, to acquire such rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service provider may void any warranty made by the supplier of such Third Party Software or equipment.

As part of the Services, Sage Cybernauts may suggest certain third party services to you. If you choose to subscribe to or otherwise use any third party services, your use of any such services is subject to the terms of service of such third party service provider. You agree to comply with such provider’s terms of service and that the third party provider is solely responsible for delivery of its service(s) to you and your use of them. Third party services include but are not limited to technical support, portal, training, music, gaming and storage services that Sage Cybernauts may elect to make available from time to time. Violation of such third party provider’s terms of service may, in Sage Cybernauts ‘s sole discretion, result in the termination of your customer account and use of service. You agree to indemnify, defend, and hold Sage Cybernauts , its subsidiaries, affiliates, officers, directors, employees, agents, licensors, consultants, suppliers, and any third-party Web site providers harmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs, including actual attorneys’ fees, resulting from your violation of these terms and Conditions, misuse or abuse of a Service, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. You will cooperate as fully as reasonably required in Sage Cybernauts ’s defense of any claim. Sage Cybernauts reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not, in any event, settle any matter without the written consent of Sage Cybernauts Inc.

You agree immediately to notify Sage Cybernauts of any unauthorized use of your account or any other

(a) No Warranty on Third Party Software. Sage Cybernauts MAKES NO WARRANTY OF ANY KIND AS TO THE PERFORMANCE OR QUALITY OF ANY THIRD PARTY SOFTWARE OR Sage Cybernauts ‘s ABILITY TO RESTORE THIRD PARTY SOFTWARE TO GOOD WORKING ORDER. YOU WILL LOOK SOLELY TO THE SUPPLIER OF THIRD PARTY SOFTWARE TO OBTAIN ANY APPLICABLE LICENSES AND FOR ANY CLAIMS RELATING TO THE PERFORMANCE OF SOFTWARE, AND ANY UPDATES, ON THE REGISTERED COMPUTER.

(b) Warranty Disclaimer. THIS SERVICE (INCLUDING ALL INFORMATION, CONTENT, COMMUNICATIONS, FEATURES, PRODUCTS, SOFTWARE, REPOSITORIES, DIAGNOSTIC REPORTS, INVENTORY DESCRIPTION FILES AND CONFIGURATIONS) MAY INCLUDE INACCURACIES, ERRORS AND DEFECTS AND IS PROVIDED AS-IS AND AS-AVAILABLE WITHOUT WARRANTY OF ANY KIND. ALL WARRANTIES, INCLUDING MERCHANTABILITY, QUALITY, INTEGRATION, ACCURACY, WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT ARE DISCLAIMED. THE SITE IS NOT RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR DISRUPTION OF YOUR COMMUNICATIONS, CONTENT OR TRANSACTIONS ENTERED INTO WITH THE SERVICE. THE SERVICE IS NOT RESPONSIBLE FOR ANY HARASSING, DEFAMATORY, ILLEGAL OR IMPROPER CONDUCT OR CONTENT OF THIRD PARTIES IN ONLINE COMMUNICATIONS AND PUBLIC FORUMS. YOU AGREE TO MAINTAIN ORIGINAL MEDIA OR ARCHIVAL COPIES OF ALL SOFTWARE AND CUSTOMER DATA FOR YOUR REGISTERED COMPUTER. THERE ARE NO THIRD PARTY BENEFICIARIES OF THIS AGREEMENT.

(c) Limitation of Liability. Sage Cybernauts IS NOT LIABLE FOR ANY DIRECT DAMAGES EXCEEDING THE SUBSCRIPTION FEES ACTUALLY PAID TO IT BY YOU DURING OR WITH RESPECT TO THE MONTH PRECEDING THE EVENT GIVING RISE TO YOUR CLAIM. IN NO EVENT IS Sage Cybernauts LIABLE WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST SAVINGS, LOST PROFIT, LOST GOODWILL, LOSS OF USE OF YOUR REGISTERED COMPUTER, LOST OR CORRUPTED PROGRAMS OR DATA OR BUSINESS INTERRUPTION) EVEN IF NOTIFIED IN ADVANCE OF SUCH POSSIBILITY. THIS LIMITATION IS A MATERIAL CONDITION TO THIS AGREEMENT, IS COMMERCIALLY REASONABLE AND HAS BEEN FACTORED INTO THE AGREEMENT AS A WHOLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU. THIS LIMITATION IS INDEPENDENT OF REMEDY LIMITS.

(d) Indemnification. You agree to defend, indemnify and hold harmless the Service and its officers, directors, owners, agents, employees, advisers and consultants, from and against any claims, actions, demands, liability, damages (including legal and professional fees) asserted by any third party and arising from your use of the Service in violation or contradiction of this Agreement, including any claim that your Registered Computer contains unauthorized software or data, or that your Repair & Maintenance Authorization or Archive & Restore Authorization were without legal authority or were legally ineffective to grant the authorization that they purport to grant.

(e) Limitation of Remedies. You agree that if the Service breaches this Agreement, your sole and exclusive remedy will be to terminate this Agreement and your relationship with the Service and recover your Subscription Fees, to the extent permitted herein. This applies regardless of whether this exclusive remedy fails of its essential purpose.

(f) Protected Parties. THE WARRANTY DISCLAIMERS, LIABILITY LIMITS, INDEMNITIES AND RESERVATION OF RIGHTS CONTAINED IN THIS AGREEMENT PROTECT Link Electronics, ITS OFFICERS, DIRECTORS, OWNERS, AGENTS, CONSULTANTS, ADVISERS, EMPLOYEES, AFFILIATES, ADVERTISERS, DISTRIBUTORS, RESELLERS, SUPPLIERS, PUBLISHERS AND PROMOTERS.

Either party may terminate this Agreement in their sole discretion, at any time with or without cause and regardless of the stated registration period otherwise applicable. We reserve the right to suspend or terminate operation of this Service, or any feature of this Service, at any time upon notice. Upon termination, Inventory Description Files may continue to be used on an anonymous basis for research and continuous improvement purposes as specified herein or may be permanently deleted, as Sage Cybernauts may determine. Protections afforded to us and to third parties by this Agreement will survive termination. If this Agreement is suspended or terminated as a result of unauthorized use or infringement of rights to Content obtained from the System, you agree that upon request, you will destroy all copies of such Content in your possession or under your control. If any provision of the Terms of Service is held invalid or unenforceable, that portion shall be enforced to the maximum extent possible, and all other provisions contained in the Terms of Service shall remain in full force and effect. Sage Cybernauts ‘s failure to enforce any provision of the Terms of Service shall not be deemed a waiver of such provision nor of the right to enforce such provision. The Sage Cybernauts Portal is available internationally and may contain references to Sage Cybernauts products, services, and programs that are not available in a viewer’s country. These references do not imply that Sage Cybernauts Inc. intends to make such products, services, or programs available in such country. We reserve the right to modify, change or discontinue the Service or any feature at any time without notice, except we will give advance public notice of any upcoming price changes. You agree that the Service is not liable to you or to any third party as a result of any such action. We invite users to make suggestions for ways that the Service can be improved. If you make a suggestion, you authorize us to use the idea and to publish your name in connection with the submission. We do not pay compensation for using submissions.

Sage Cybernauts reserves the right to amend the Terms and Condition, and the Sage Cybernauts Portal at any time by

(a) posting a revised version of the Terms and Conditions on the Sage Cybernauts Portal, or by

(b) sending information regarding any amendment to the Terms of Service to the email address you provide to Sage Cybernauts in connection with registration. You are responsible for regularly reviewing the Sage Cybernauts website to be notified of any amendments to the Terms and Conditions. Your use of the Sage Cybernauts Portal or the Services after an amendment to the Terms and Conditions shall be deemed acceptance by you of the amended Terms and This Agreement and the rights and obligations of the parties under this Agreement and any disputes arising out of or in connection with this Agreement shall be governed in all respects by the laws of the state of Florida without regard to conflicts of law principles that would require the application of the laws of any other jurisdiction.

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